They deliberately restrict traffic passage in certain areas to slow down your progress through the store, thereby making you spend more time looking at products. Often in these restricted passage areas there will be particular products which they wish to off-load. They also place shelves at the end of isles. Customers often think that the items on these shelves are on offer or reduced but invariably they are not; it’s just another ploy to make you buy more. I have no evidence to suggest that Morrisons are any worse than the other major players; Sainsbury, Asda/Walmart and Tesco. They have all invested considerable resources and money into researching these ploys and honing them to extract the most money out of you. You can clearly expect it to be even more prevelant during the economic restriction of recession.

So, not so mush as sign of bad management, more one of poor customer service.